Your 5D Process

Your 5D Process

Exceeding expectations is all part of the process…

Our customers primarily want two (or three) things:

  1. A great looking, high quality, fully functional new kitchen or bedroom.
  2. To know that it didn’t cost them more than it is worth.
  3. We also frequently get asked if our fitters are our own employees. They are, by the way!

This is how we aim to exceed those expectations every single time:

The Dream

The best way to start is for you to visit our beautiful showroom in Berkhamsted. Then you can see our products, view the workshop, meet the team and share your loves, likes and must-haves. We can also have an initial conversation about your budget; where you’ll be surprised to hear that custom doesn’t always mean cost.

If you already have architect’s drawings, please bring them along.

The Draft

Next, we will visit your home to conduct a full survey, or if you have drawings we can work directly from those: and from here we can draft an initial design and present an estimate of the likely costs.

The Design

We invite you back to the showroom to view a full colour, 3D presentation of your new room. (This is usually 7-10 days after the initial design.) Together we will then make any changes and ensure that the design, colours, materials and extras add up to the perfect proposal.

The Decision

The final plan is presented (about a week after the showroom presentation) and just needs your signature to sign it off. At this point we will know exactly what your new room will look like, and exactly what it will cost. (Extra cost will only incur if you want to add more features or changes to the plan as we move forward.)

The Delivery

On your agreement to proceed (and payment of your deposit), we will begin to build your custom kitchen or bedroom and book in a full schedule

Why choose us?


After 30 years of designing beautiful kitchens of all shapes, sizes and budgets, our reputation and our name speaks for itself.


When it comes to comfort, design and practicality; bedrooms are very much down to individual taste. The key is understanding how to bring every together with style.


When we say ‘custom’ we mean ‘custom’. Attached to our beautiful showroom in Berkhamsted, we have a fully equipped workshop, with our own ‘employed’ craftspeople.


We handmake most of the crafted elements of each installation in our workshop. Everything else comes from quality suppliers and leading brands that you can trust.


From the moment you start your home improvement project with us, we will project manage and guide you to the perfect finish through our 5D Process.


Whatever your requirement: large, small, budget or extravagance, we will do our very best to make your dreams come true. Our promise is always a fair price!